Customer Solutions Engineer – Payments

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

As a Customer Solutions Engineer – Payments, you will partner closely with Account Executives to help customers modernize their payment strategies. You’ll engage with technical and business stakeholders to understand their payment architecture, identify opportunities for improvement, and demonstrate how Zuora can help optimize payment performance while reducing complexity.

This is a highly consultative role requiring deep expertise in enterprise payments and the ability to connect technical capabilities to measurable business outcomes.

• Serve as Zuora’s payments subject matter expert throughout the sales cycle.
• Partner with Account Executives to identify and develop opportunities within existing and prospective enterprise customers.
• Lead discovery sessions focused on payment architecture, gateway strategy, authorization performance, global expansion, and operational efficiency.
• Design solution architectures that support flexible payment ecosystems across multiple payment providers, gateways, processors

Skills mentioned