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✓ Verified opportunityTechnology & digitalOn-site

Lead Associate - Operations

WNS Global Services · Centurion, South Africa

Last checked 3h ago

Job Description • Demonstrate and champion Customer First and Modern Luxury principles, leading by example and driving their adoption across the team. • Report directly to the Client Management & CRC Team Leader. • Act as a Subject Matter Expert in case…

Key skills

Case ManagementEscalation ManagementCRCCRMBusiness IntelligenceRetail OperationsCSI

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Skills
Case Management, Escalation Management, CRC, CRM and 3 more
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Experience
Senior level
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Location & access
On-site · Centurion, South Africa
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