Jobs / South Africa / Security & cybersecurity
✓ Verified opportunitySecurity & cybersecurityOn-site
Assistant Manager - WFM Planner
WNS Global Services · Umhlanga, South Africa
Last checked 12d ago
Job Description JOB PURPOSE Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service…
Key skills
excelsqldatacommunicationforecastingincident responseanalysis
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- Skills
- excel, sql, data, communication and 3 more
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- Experience
- Mid-level
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- Location & access
- On-site · Umhlanga, South Africa
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