Jobs / Japan / Healthcare

Healthcare in Japan (11)

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Community Support Specialist (Tokyo, Japan)

Tokyo, Japan

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in Japan who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working in a startup-like environment where there are a lot of hats to wear. What you’ll do at Figma: • Monitor our community and social platforms (community forum, X, Reddit etc.) and handle escalations • Provide outstanding technical support for new and experienced Figma users on community and social platforms • Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community • Improve engagement and create a seamless one-to-many support experience • Collaborate with our desig

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JobHealthcareRemote

シニアコンサルティングエンジニア

Japan

現在、世界中のお客様に優れたサービスを提供しているサポートサービスチームの拡大を進めています。グローバルチームに加わり、ClickHouse のエンタープライズ顧客に対してコンサルタティブサポートを提供していただけるシニアコンサルティングエンジニアを募集しています。本ポジションは、ハンズオンのエンジニアリング、開発支援、そして上位ティアのサポートを組み合わせたユニークな役割であり、コンサルタティブサポート、エンジニアリング、サポートの各業務を横断的に担当します。戦略的顧客群と直接連携し、ガイダンスの提供、ケースへの回答、技術的な監督を行います。コンサルティングエンジニアは、大規模プロジェクトにアサインされていない際には、L1〜L3 サポートティアの顧客案件のサポート対応も担当します。採用地域について: 本ポジションは日本での採用となります。本ロールはオフィス勤務ではないため、国内での勤務地は問いません。ただし、東京のお客様への対面サポートのための出張が発生します。業務内容 • プロジェクトエンジニアリング & コンサルティング(業務の50%) : 顧客プロジェクトの一員として、設計、アーキテクチャ、統合、実装、ドキュメント作成に携わります。これには、リサーチ、ベンチマーク、パフォーマンス・機能テスト、リファレンスアーキテクチャ、サイジング、マイグレーション、統合、開発、ツーリングが含まれます。 • コンサルタティブサポート(業務の50%) : 戦略的なユーザー、顧客、見込み顧客に対して、ケースを起点としたコンサルタティブサポートを提供し、実装、オンボーディング、本番稼働、PoC(概念実証)を支援します。 • アーキテクチャ、技術、マイグレーションに関する支援(ハンズオン業務を含む)を提供します。 • 顧客プロジェクトにアサインされていない際は、サポートチームの一員として L1〜L3 のケース対応やコミュニケーションを担当します。 • ClickHouse のプロダクトマネジメント、エンジニアリング、セールスと緊密に連携し、プロダクトロードマップやアカウントプランに貢献します。 • パブリック・社内ドキュメント、ナレッジベース記事、ClickHouse Learning、リファレンスアーキテクチャ、ブログ、ベンチマーク結果など、幅広いコンテンツの作成・支援を行います。 • チームの成長・拡大に伴い、新メンバーの採用やメンタリングを支援します。 • グローバルな分散環境において24時間365日の高品質なサポートを提供するため、シフトやオンコール対応が可能であること(地域内出張は最大約35%を想定)。応募資格 • プロフェッショナルサービス、サポート、テクニカルアカウントマネジメント、エンジニアリング/SRE、および/またはプロジェクトマネジメントの分野で5年以上の経験。 • スケーラブルかつフォールトトレラントな分散型データベース管理システム(DBMS)の実装、運用、および/またはサポートに関する、関連業界での5年以上の経験。 • DBMS、OLAP、クラウド/SaaS プラットフォーム、分散システムソフトウェアエンジニアリング、Linux/Unix、Kubernetes、システムまたはネットワーク管理、ビッグデータなど、関連分野における幅広く深い技術知識。 • 複数の経験豊富なエンジニアと協働し、大規模な技術プロジェクトを主導し完遂した経験。 • パブリッククラウドプロバイダー(AWS、GCP、Azure)およびそれらのIaaSサービス(例:EC2)に関する専門知識。尚可(あれば歓迎) • ClickHouse の使用経験 • OSS(オープンソースソフトウェア)およびオープンソース技術に関する、ユ

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JobHealthcareRemote

Senior Consulting Engineer - Japan

Japan

We are currently expanding our Support Services team at ClickHouse, which delivers exceptional service to our customers worldwide. We are seeking a Senior Consulting Engineer to join our global team, where you'll provide Consultative Support to our ClickHouse enterprise customers. The role uniquely blends hands-on engineering, development assistance, and high-tier support, performing functions across Consultative Support, Engineering, and Support. You will work directly with a set of strategic customers, providing guidance, case answers, and technical oversight. Consulting Engineers will also be assisting with support cases for customers in our Support L1 to L3 tiers, particularly when not assigned to larger projects. Note : We are hiring for this role in Japan. Your exact location within the country does not matter as the role is not office-based. There will be on-site travel to provide in-person support to customers in Tokyo. Responsibilities: • Project Engineering & Consulting (50%): Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation. This includes research, benchmarking, performance and functional testing, reference architectures, sizing, migration, integration, development, and tooling. • Consultative Support (50%): Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs). • Provide architectural, technical, and migration assistance, including hands-on tasks. •

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JobHealthcareRemote

Premium Support Engineer (Tokyo)

Remote - Japan

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. What You’ll Do • Provide swift, high-priority support to Premium customers, responding within strict SLAs. • Diagnose, reproduce, and resolve complex technical issues across the Replit platform. • Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. • Lead customer-facing communications during outages or incidents. • Identify recurring issues and collaborate internally to reduce time-to-resolution. • Contribute to internal tooling, automation, and documentation that improves team efficiency. • Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. • Help onboard and mentor other support engineers, raising t

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JobHealthcareRemote

Japan Growth Lead

Remote - Japan

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're looking for a Japan Growth Lead to establish and scale Replit's commercial presence in Japan. This is a high-impact, externally-facing role that sits at the intersection of enterprise business development, channel sales, and market strategy. You'll own how Replit shows up in the Japanese market, building partnerships with enterprise and government customers, activating reseller and channel partner networks, and representing Replit at major industry events and conferences. This role is ideal for someone who has deep roots in Japan's business landscape, understands how to navigate enterprise and public-sector sales cycles in Japan, and knows how to build trust with both technical and non-technical stakeholders. What You'll Do Enterprise & Government Partnerships • Own end-to-end partnership development with enterprise accounts, government agencies, and public sector institutions in Japan • Identify, prospect, and close strategic partnerships with large Japanese enterprises across technology, finance, manufacturing, retail, and more • Navigate complex, multi-stakeholder procurement processes typical of Japanese enterprise and government accounts • Build long-term relationships with key decision-makers, executives, and procurement leads Channel & Reseller Activation • Identify, recruit, and activate resellers, syst

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JobHealthcareRemote

SMB Marketing Manager

Tokyo, Japan

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role: We are seeking a marketing professional who combines strategy and execution, owning demand gen programs and campaigns for the SMB sales segment and startups in Japan. You will partner closely with cross-functional stakeholders—including the Japan sales org, Japan and global marketing teams, and external agencies—to plan and deliver programs that drive results. In addition, this role supports growth of Notion’s startup program by building awareness and driving trial acquisition, partnering with the Global/APAC startup team to execute marketing activities and recruit partners. You may also support other marketing initiatives to unlock the full potential of the business in Japan. What You'll Achieve: • Develop a strong u

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JobHealthcareRemote

Outcomes Architect Manager, Tokyo

Tokyo, Japan

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them. This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrat

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JobHealthcareRemote

Solutions Consultant Manager, Enterprise (Sales Leadership)

Tokyo, Japan

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role: The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them. This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you

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JobHealthcareRemote

Field Marketing Manager, Japan

Remote - Japan

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Field Marketing Manager in Japan About the job As the Field Marketing Manager for Japan, you will report to Twilio's VP of Marketing, APJ, and own the end-to-end field marketing motion for one of our most strategically important growth markets in the region. You will be responsible for designing and executing a brand-to-revenue GTM strategy that spans the full funnel, from building market presence and brand credibility through PR and executive engagement, through to driving pipeline creation, acceleration, and deal closure in close partnership with our J

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JobHealthcare

General Manager (Japan)

Tokyo

The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role overview We are hiring Fresha’s first senior leader in Japan. This is not a traditional in-country management role overseeing an existing team or operation. This is a bu

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JobHealthcare

General Manager (Japan)

Tokyo

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